Shipping rates are determined based on weight, the final destination of the package and service type. We recommend shipping to a business address whenever possible to ensure timely delivery. Orders received on business days (Monday to Thursday) will be processed and shipped within 24 hours of receipt.
- Above $200.00, please call for rates.
*For expedited or overnight service, select the above, and then call us at 208.861.5828.
Â· Sunday Delivery (Service is NOT available)
Â· National Holiday (Service is NOT available)
NON-CONTIGUOUS SHIPPING RATES
*Armed Forces America, Armed Forces Africa Canada Europe Middle East, Armed Forces Pacific, Alaska, Guam, Hawaii, Puerto Rico, United States Minor Outlying Islands, British Virgin Islands, US Virgin Islands.
SHIPMENT LOCATION AND DELIVERY TIMEFRAME
We ship from Homedale, Idaho, via USPS. Shipping times will vary from 3-7 working days, depending on where you live and the time of the year. Shipping times may slow a little during peak seasons. All orders submitted on our website with a valid email address will have shipments tracked by a unique tracking number emailed to you after shipping, to ensure prompt delivery and service.
NON-DELIVERY OF SHIPMENT
In the event of shipment non-delivery, the following options may be considered for your satisfaction:
Â· If the shipment non-delivery is as a result of our error, we will gladly re-ship your order at no charge or issue a full refund back to you.
Â· If the shipment non-delivery is as a result of your error (e.g. incorrect address, recipient information etc. supplied by the customer), we can resolve the issue with the following 2 options:
Â§ Process an address correction while the shipment is in-transit such that it is delivered to the correct address/recipient at its final destination. A $5.00 fee per address correction will be assessed.
Â§ If the shipment has already been delivered to the incorrect address/recipient, we can re-ship your order to the correct address/recipient, but we will re-charge the same order amount (product and shipping fees) to the original method of payment. We will then schedule a call-tag for the order from the wrong address/recipient, and issue a refund for the original order amount (product only) minus the shipping fee, upon receipt of the shipment back to us to the original method of payment.